I am trying to uninstall SCVMM 2012 SP1 RTM in order to update to R2. However I cannot successfully remove it. No matter what account I use the uninstall fails with the following message.
MSI (s) (3C:E8) [15:37:08:240]: Product: Microsoft System Center Virtual Machine Manager Server (x64) -- Removal failed.
MSI (s) (3C:E8) [15:37:08:241]: Windows Installer removed the product. Product Name: Microsoft System Center Virtual Machine Manager Server (x64). Product Version: 3.1.6011.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Removal success or error status: 1603.
MSI (s) (3C:E8) [15:37:08:266]: Deferring clean up of packages/files, if any exist
MSI (s) (3C:E8) [15:37:08:266]: MainEngineThread is returning 1603
MSI (s) (3C:40) [15:37:08:272]: RESTART MANAGER: Session closed.
Earlier in the log the following error appears to be what kicks of the failure.
MSI (s) (3C:90) [15:37:08:077]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI59DA.tmp, Entrypoint: DisableWsmanCredSSP Action start 15:37:08: DisableWsmanCredSSP. CustomAction DisableWsmanCredSSP returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (3C:E8) [15:37:08:141]: Note: 1: 2265 2: 3: -2147287035
I found several threads on technet that talk about using the following commands to resolve the issue:
- Enable-WsmanCredSSP -Role Server
- Enable-WsmanCredSSP -Role Client -DelegateComputer servername
I can successfully run the first one but encounter the following error when running the second one:
Enable-WsmanCredSSP : The volume for a file has been externally altered so that the opened file is no longer valid. (Exception from HRESULT: 0x800703EE) At line:1 char:1+ Enable-WsmanCredSSP -Role Client -DelegateComputer brsdsc-ops+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~+ CategoryInfo : NotSpecified: (:) [Enable-WSManCredSSP], FileLoadException+ FullyQualifiedErrorId : System.IO.FileLoadException,Microsoft.WSMan.Management.EnableWSManCredSSPCommand
I am at a complete total loss as to what is wrong and would really appreciate any help so that I can get VMM updated.
Thanks,
Patrick